Our Customer Support Staff May Be Contacted Monday - Friday 8am - 5pm (EST)
Our corporate mailing address is:1721 Valley Forge Rd., Valley Forge, PA 19481-0194
If you are looking to sell us your empty ink cartridges, please call us for current buy-back pricing or email us with the quantity you have, how many boxes you have to return and the weight of each box. We will email you return labels to our mill free of charge.
Upon receipt your ink cartridges will be cleaned and inspected to make certain there are no loose components and that all the circuitry performs correctly. A credit will be issued toward future purchases, or a check will be sent to you. (We will accept anyone's empties, not just our own and the minimum return is 100 pieces).
Our inside support staff is limited, so please be aware that if you reach a recorded message and must leave a message, we make every effort to return calls in the order they are received and as quickly as possible.
Our distribution facilities are conveniently located in the Nashville, TN area and in Chatsworth, CA
The form below has been disabled due to the large amounts of solicitations we have received.
Our office hours are 8:00am - 5:00pm, M - F, EST.